At CloudXing, your privacy is our top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or use our services. By interacting with our website or services, you consent to the terms outlined in this Privacy Policy and our Terms and Conditions. We are committed to respecting and safeguarding your privacy in accordance with applicable laws and regulations.

1. Information We Collect

We collect two primary types of information:

• Personal Information: This includes data that can be used to identify you, such as your name, email address, phone number, billing address, payment details, and other personal data provided during account creation, service subscription, or customer support interactions.
• Non-Personal Information: This includes anonymous data such as your IP address, browser type, device details, and browsing behavior on our website, which help us analyze trends and improve user experience.

2. Use of Information

The information we collect is used for the following purposes:

In addition, we may process your data based on contractual necessity and legitimate business interests, such as improving service offerings, fraud detection, and website security.

3. Data Retention and Storage

Your information is stored securely and retained only as long as necessary to fulfill the purposes described in this Privacy Policy. Once your information is no longer required, we will take steps to securely delete or anonymize it.

We also ensure that your personal information is not kept longer than necessary for the purposes of compliance with applicable legal obligations, accounting, and tax laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze our website's traffic. Cookies are small files placed on your device that help us recognize you and remember your preferences. You can control cookie usage through your browser settings, but disabling cookies may affect the functionality of certain website features.

You also have the right to reject non-essential cookies and control how we track your data.

5. Sharing and Disclosure of Information

We may share your personal information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us with hosting, payment processing, customer support, and other essential services. These third parties are obligated to protect your data and may not use it for other purposes.
• For Legal Compliance: We may disclose your personal information if required by law, such as in response to a court order, regulatory request, or other legal obligations. We may also disclose your information to comply with relevant legal frameworks or government requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, but we will take steps to protect your privacy in accordance with this policy.

6. Your Rights and Choices

You have the right to:

You can also request information about how your personal data is being used and ask for corrections or amendments to any inaccurate personal data.

7. Security of Your Information

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we take reasonable precautions, no data transmission over the internet is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

We also regularly review our security practices and undertake necessary actions to maintain a safe environment for your data.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you are accessing our services from outside of your country of residence, your personal information may be transferred to and processed in other countries, including those with different data protection laws. By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

We ensure that your personal data is protected regardless of where it is processed, in accordance with applicable international data protection regulations.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

If you are the parent or guardian of a child and believe we may have collected information from them, please contact us immediately.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or business operations. We will notify you of any material changes by posting the revised Privacy Policy on our website, with an updated effective date.

You will always be informed of any significant changes, and the updated policy will be effective once published.

Last Modified: Jan/01/2025