Terms and Conditions

Welcome to CloudXing! These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By using our Services, you agree to comply with these Terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and any additional policies referenced herein. If you do not agree, you must discontinue use immediately.

2. Eligibility

You must be of legal age to form a binding contract and use our Services. By using CloudXing, you confirm that you meet these requirements and that all information you provide to us is accurate and up-to-date.

3. Services Overview

CloudXing provides hosting, domain registration, and related services tailored to meet various customer needs. Our offerings include:

  • Cluster Hosting
  • Elite Hosting
  • Smart Reseller Hosting
  • Non-managed Efficient VPS
  • Premium Managed VPS
  • Domain Services
  • Third-Party AI-Powered Solutions

    • Specific terms for these services may be found in our service agreements or product descriptions.

    4. User Responsibilities

    By using our Services, you agree to:

  • Comply with all applicable local, national, and international laws and regulations.
  • Avoid engaging in activities that disrupt the performance, security, or functionality of our Services.
  • Ensure your account credentials are kept secure and confidential.
  • Use our Services only for lawful purposes, and not to store, distribute, or transmit any material that is illegal, harmful, or violates third-party rights.

    • 5. Prohibited Uses

    You may not use our Services to:

  • Engage in illegal, fraudulent, or harmful activities.
  • Distribute spam, malware, or any form of unauthorized advertising.
  • Exploit or infringe upon the rights of others, including intellectual property rights.
  • Host, store, or share obscene, defamatory, or discriminatory content.

    • 6. Payment and Billing

    All fees for Services are outlined at the time of purchase and are subject to applicable taxes. By purchasing any Service, you agree to:

  • Provide accurate and complete payment information.
  • Authorize us to charge your payment method for recurring subscription fees.
  • Acknowledge that fees are non-refundable unless explicitly stated otherwise.

    • Failure to make timely payments may result in suspension or termination of your account.

    7. Data Protection and Privacy

    We are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and store your data in compliance with applicable laws. By using our Services, you agree to our data practices.

    8. Service Uptime and Maintenance

    While we strive to provide uninterrupted access to our Services, occasional downtime may occur due to:

  • Scheduled maintenance
  • Unforeseen technical issues
  • Factors beyond our control, such as natural disasters or regulatory requirements

    • We will endeavor to minimize disruptions and provide prior notice where possible.

    9. Intellectual Property

    All content, trademarks, and technologies used in our Services are owned or licensed by CloudXing. You may not reproduce, distribute, or exploit any materials from our Services without explicit written permission.

    10. Third-Party Links and Services

    Our website may include links to third-party websites or services. We are not responsible for the practices or content of these external sites. Interactions with third-party services are governed by their respective terms.

    11. Termination of Services

    We reserve the right to suspend or terminate your access to our Services without prior notice if:

  • You violate these Terms or any applicable laws.
  • Your account activity poses a threat to our systems or other users.
  • Payment obligations are not fulfilled.

    • Upon termination, your right to use our Services ceases immediately.

    12. Disclaimer of Warranties

    Our Services are provided "as is" and "as available." While we strive for accuracy and reliability, we do not guarantee that:

  • Services will meet all user expectations.
  • Services will be error-free or uninterrupted.
  • Any content provided is free from inaccuracies.

    • 13. Limitation of Liability

    CloudXing and its affiliates will not be liable for:

  • Indirect, incidental, or consequential damages resulting from your use of our Services.
  • Loss of data, revenue, or profits due to service interruptions or breaches.
  • Any content, actions, or services provided by third-party links.

    • Our liability is limited to the amount you paid for the services during the most recent billing period.

    14. Governing Law

    These Terms are governed by the laws of the region in which you reside, in compliance with international standards and regulations. Any disputes arising from these Terms will be resolved under the jurisdiction of competent courts.

    15. Amendments

    CloudXing reserves the right to update or modify these Terms at any time. Changes will be communicated via our website with the updated effective date. Continued use of our Services constitutes acceptance of these changes.

    Last Modified: Jan/01/2025

    ©  2025  CloudXing   Because Your Cloud Deserves Clarity